TaxEase FAQ's
TaxEase   877-829-2667
What is included in the course material?
The course consists of chapters with questions following each chapter, tax updates and
California tax issues. All information to take the exam is included within the course
material.
Is this course CTEC approved?
Yes, this course is CTEC approved, a certificate of completion will be issued upon
achieving a 70% score on the exam. CTEC will be notified electronically, so renewal with
CTEC can be made either by mail or through the CTEC website.
How do I send in my answer sheet to TaxEase?
You can send in the answer sheet either by mail or by Fax (510-779-5251).Click the
Mail or Phone tab for the mailing address.
How long will it take to get the printed material after I order?
If your order is received prior to 4 pm Monday through Friday it will be mailed the same
day by first class USPS. Orders received after 4 pm will go out the following day.
Must I have IRS and FTB publications to take the test?
TaxEase recommends IRS and FTB publications, but they are not required to answer
the test questions.
What are the CTEC continuing education requirements?
CTEC requirements are 12 hours of federal, 4 hours of state, 2 hours of ethics
(federal), plus 2 hours of either federal or state. TaxEase meets these requirements.
You must have a $5,000 bond with a current expiration date. The fee to register is $25.
When is my CTEC registration due?
CTEC registration is due October 31st. If you have not renewed by that date there is
a late fee of $15.
Can I renew with CTEC online?
Yes, TaxEase will update the CTEC website upon successful completion of the
20-hour course. CTEC accept's VISA or Master Card online only. If you mail a check
to CTEC include a copy of the certificate, a copy of your bond, a $25 check and your
application.
Contact Us
Where do I go to access the download version of a course?
Select the "Buy" button associated with the download version of a course. After
entering your payment information, a confirmation page will open, on that page you
will find the download button. The download version is saved as a pdf. If you do not
have the Adobe Acrobat reader click on "links" to download a free reader.